Cookie Policy

This Cookie Policy explains how ZINFI Technologies, Inc. ("ZINFI," "we," "us," or "our") uses cookies and similar technologies to recognize you when you visit community.zinfi.com (the "Site"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why do we use Cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Site.

3. Types of Cookies We Use

• Strictly Necessary Cookies: Essential to provide services available through our Site, including access to secure areas.
• Performance and Functionality Cookies: Used to enhance the performance and functionality of our Site but are non-essential.
• Analytics and Customization Cookies: Help us understand how our Site is used or how effective our marketing campaigns are.
• Targeting Cookies: Used to make advertising messages more relevant to you.

4. Ask AI Assistant and Conversation Data

When you use the Ask AI assistant, your question, the page you were on, and the assistant's response are stored to improve answer quality. This data is only accessible to ZINFI administrators. You can delete your conversation data by contacting us at legal@zinfitech.com. Conversation records are retained for up to 12 months.

5. Consent and Control

Upon your first visit to the Site (or after clearing your browser cache), you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or open Manage Preferences to choose exactly which categories to allow.

• Browsing Users: Browsing or searching the site constitutes acceptance of essential cookies.

6. How Can I Change My Cookie Settings?

You can reopen Manage Preferences at any time from the cookie banner, or manage cookies directly in your browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at legal@zinfitech.com.